In-House Maintenance Team

Our licensed maintenance professionals provide comprehensive handyman and remodeling services exclusively for ROC Property Managers clients. With in-house capabilities, we deliver faster response times, better quality control, and more cost-effective solutions than traditional contractor networks.


Faster Response

In-house team means quicker scheduling and response times for maintenance and emergency repairs.

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Cost Control

Competitive pricing with no contractor markups - just honest, fair pricing for quality work.

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Licensed Professionals

Fully licensed and insured technicians with expertise in all aspects of property maintenance.

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Quality Assurance

Consistent quality standards and workmanship guarantees on all maintenance and repairs.

Our Services

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General Handyman Services

Comprehensive handyman services for all your property maintenance needs.

  • Drywall repair and patching
  • Interior and exterior painting
  • Door and window repairs
  • Cabinet and fixture installation
  • Trim and molding work
  • Caulking and weatherproofing
  • Hardware installation and repair
  • General carpentry work

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Plumbing Services

Licensed plumbing services for repairs, installations, and maintenance.

  • Leak detection and repair
  • Faucet and fixture replacement
  • Toilet repair and installation
  • Drain cleaning and unclogging
  • Water heater maintenance
  • Pipe repair and replacement
  • Garbage disposal installation
  • Emergency plumbing services


Electrical Services

Licensed electrical work for safety, efficiency, and code compliance.

  • Outlet and switch installation
  • Light fixture installation
  • Ceiling fan installation
  • GFCI outlet installation
  • Electrical troubleshooting
  • Panel upgrades and repairs
  • Code compliance updates
  • Emergency electrical repairs

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HVAC Services

Heating and cooling system maintenance, repair, and installation.

  • Furnace maintenance and repair
  • Air conditioning service
  • Ductwork cleaning and repair
  • Thermostat installation
  • Filter replacement programs
  • System efficiency upgrades
  • Emergency HVAC repairs
  • Seasonal maintenance programs

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Flooring Services

Professional flooring installation, repair, and maintenance.

  • Hardwood floor refinishing
  • Laminate flooring installation
  • Vinyl plank installation
  • Carpet installation and repair
  • Tile installation and repair
  • Subfloor repair and replacement
  • Baseboard and trim installation
  • Floor leveling and preparation

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Painting & Finishing

Professional interior and exterior painting services.

  • Interior room painting
  • Exterior house painting
  • Trim and cabinet painting
  • Drywall texture matching
  • Wallpaper removal and installation
  • Staining and varnishing
  • Power washing preparation
  • Color consultation and matching

Property Renovation Services

Transform your rental properties with professional renovation services that increase property value and rental income potential.

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Kitchen Renovations

Modern kitchen updates including cabinets, countertops, appliances, and fixtures to attract quality tenants.

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Bathroom Remodels

Complete bathroom renovations with modern fixtures, efficient layouts, and durable finishes.

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Basement Finishing

Convert basements into livable space with proper insulation, flooring, and electrical work.

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Accessibility Updates

ADA compliance modifications including ramps, wider doorways, and accessible bathrooms.

Emergency Repair Services

24/7 emergency maintenance hotline for urgent repairs that can't wait:

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Water Emergencies

Burst pipes, major leaks, flooding

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Heating Failures

No heat in winter months


Electrical Issues

Power outages, safety hazards

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Security Problems

Lock-outs, broken doors/windows

Preventive Maintenance Programs

Proactive maintenance to prevent costly repairs and extend property life:

1

HVAC Maintenance

Seasonal tune-ups, filter changes, and system inspections.

2

Plumbing Inspections

Regular checks for leaks, clogs, and potential problems.

3

Exterior Maintenance

Gutter cleaning, caulking, and weatherproofing.

4

Safety Inspections

Smoke detectors, carbon monoxide detectors, and safety systems.

Renovation Planning & Consultation

Our team provides expert consultation to help you make smart renovation decisions:

  • ROI Analysis: Determine which renovations will provide the best return on investment
  • Market Research: Understand what features tenants want in your area
  • Budget Planning: Realistic cost estimates and timeline planning
  • Design Consultation: Modern, durable designs that appeal to renters
  • Permit Assistance: Help with permits and code compliance
  • Project Management: Coordinate all aspects of renovation projects

Quality Materials & Workmanship

We use high-quality materials and proven techniques to ensure lasting results:

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Durable Materials

Commercial-grade materials designed for rental property durability and longevity.

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Workmanship Warranty

Guaranteed workmanship on all repairs and installations with follow-up service.

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Code Compliance

All work performed to current building codes and safety standards.

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Quality Inspections

Thorough quality control inspections on all completed work.

Pricing & Estimates

Service TypePricingResponse Time
Emergency Repairs$75/hour + materialsWithin 2 hours
Routine Maintenance$65/hour + materials1-3 business days
Preventive MaintenanceScheduled ratesScheduled monthly/quarterly
Renovation ProjectsProject-based pricingScheduled in advance
Property InspectionsIncluded with managementRegular schedule

Service Request Process

Easy ways to request maintenance and handyman services:

  1. Online Portal: Submit requests through our property management portal
  2. Emergency Hotline: Call our 24/7 emergency number for urgent issues
  3. Email Requests: Send detailed requests via email with photos if needed
  4. Property Inspections: Issues identified during regular inspections
  5. Tenant Reports: Maintenance requests submitted by tenants

Why Choose Our In-House Team?

  • Faster Service: No waiting for contractor availability - our team is dedicated to your properties
  • Better Pricing: No contractor markups or middleman fees
  • Quality Control: Consistent standards and accountability for all work
  • Property Knowledge: Familiar with your properties and their specific needs
  • Coordinated Service: Seamless integration with property management services
  • Local Expertise: Knowledge of local building codes and permit requirements

Ready to Maximize Your Property Investment?

Join hundreds of satisfied property owners who trust ROC Property Managers with their rental investments.

Schedule A Call Today

Get Your Free Property Management Consultation

Contact Information

Ready to get started? Contact us today for a free consultation and learn how we can help maximize your property investment returns.

📞 Phone

585-773-8382

📍 Service Area

104 East Ave, Rochester, NY 14604, United States

🕒 Office Hours

Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
24/7 Emergency Support Available